Whether you have a question about a piece, need help with an order, or want to explore our trade programme — we’d love to hear from you.
Find us
Our team is available six days a week and typically responds within one business day. For urgent order queries, please call or live-chat directly.
Phone
+92 111 000 000
Email
hello@beauly.com
Showroom
12 Heritage Lane, Gulberg III Lahore, Punjab 54000
Opening Hours
Monday – Friday
10 am – 7 pm
Saturday
11 am – 6 pm
Sunday
Closed
Send us a message
We read every message and aim to respond within 24 hours.
"Every question, every request, every visit — we treat it as the beginning of something beautiful."
— The Beauly Team
Quick answers
Frequently asked
How long does delivery take?
Most items are delivered within 10–14 working days via our white-glove delivery service. Bespoke or made-to-order pieces may take 6–8 weeks. You’ll receive a tracking update at every stage.
Can I visit the showroom before ordering?
Absolutely — we welcome walk-in visitors during opening hours. For a more personal experience, book a private styling appointment via our showroom team and we’ll ensure a Beauly expert is on hand to guide you.
What is your returns policy?
We accept returns within 30 days of delivery, provided items are in original condition. Contact our care team to arrange a collection — we’ll handle everything from there. Bespoke pieces are non-returnable.
Do you offer trade discounts for interior designers?
Yes — our trade programme offers exclusive pricing, early access to new collections, and dedicated account management. Apply via the Trade page and our team will be in touch within two working days.
Can I request fabric samples before purchasing?
Yes. Request up to four fabric samples free of charge — simply contact us with the product name and colourway and we’ll dispatch them within 3 working days.
